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Phone not recording both audio and video note

iPhone 7 Plus Microphone has been disabled. (Hardware or software issue?)issues:

Microphone seems to be disabled/not working. (no app that uses my microphone like dictation, voice memos, siri, phone calls, video, instagram, or any other app will even let me use the mic)

Taptic engine that provides haptic feedback seems to have issues.

These are the only two issues so far.

To preface, I have not dropped my phone very often, but I am not gentle either and it might have had some banging around but nothing that has caused it problems for the last 4 years, until now. A couple days ago I had issues while on a call, it was static-y and kept cutting out. Later that day my voice calls stopped all together. I can answer calls and make them but neither side can hear the other person.

Later in the day my haptic feedback started acting weird and making this metal hollow clicking sound that seems to be an issue many people have had when the taptic engine inside the phone became loose..

I did trouble shoot and this is what I found.

Microphone:

Calls can be accepted and made but neither person can hear the other and it ends up dropping the call after about 10 seconds or answering.

No app can use the mic. It is just straight up disabled.

Voice memos won't start recording when I press the red button, When I record a video and play it back there is no audio and the sound button at the bottom of the video is grayed out.

It is not an audio issue though because youtube, instagram, apple music, and everything thats not my recorded content works.

I downloaded a couple microphone apps and when asked for permission to use the mic and I agree, the app simply crashes.

Taptic Engine:

loud metal like sound when I press the home button. Any other vibrations also make weird sounds and vibrations. Like stated, this is apparently an issue when the taptic engine comes loose. The thing is, I opened up my iPhone and the taptic engine is tightly in there and seems fine. Maybe These are two unrelated peices of hardware I believe but they are close to each other in proximity and given that they also malfunctioned on the same day I cant help but think this issue is because of one or both pieces of hardware. When the phone is on and the screen is detatched from the casing hardware and I test the haptic feedback the taptic engine seems to function just fine, which may mean that something else is messing up the taptic engine nearby it and that the taptic engine itself isn't fine. I have researched everywhere and cannot find an answer to my specific issue which is why I am now doing a discussion. I even tried to trouble shoot a lot of the problems myself and this is all I could find out for now. I am open to trying more new ideas.

Thank you

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I agree with @hootonberg here on this one; both of the lower microphones and the Taptic engine all connect to the motherboard through the lightning port assembly flex cable, so it makes sense to replace the part they have in common. I'd say there's an excellent chance that will fix both problems at once. Here's the guide you'll need to do the job.

iPhone 7 Plus Lightning Connector Assembly Replacement - iFixit Repair Guide

Of course, you can support iFixit's repair efforts by purchasing the replacement part right here; if you do, I recommend the Fix Kit version as it comes with all the tools you need plus the precut adhesive sheet to reseal your screen once you're done. For an extra $5 USD it's a great deal.

iPhone 7 Plus Lightning Connector Assembly

If you're on a tight budget you can also find them under $5 USD on major sites like eBay, AliExpress and Amazon.

iPhone 7 Plus Lightning Connector Assemblyの画像

製品

iPhone 7 Plus Lightning Connector Assembly

$24.99

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The taptic engine might be loose, I see it happen from time to time on iPhones. Worse case scenario you just need to replace it.

As far as the audio issues go, it does sound like audio IC issues, I would start with a charge port replacement though, just to make sure. The most common symptom I see issues related to the audio IC is the speaker button is grayed out on a phone call.

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oluwaseun israel さん、ありがとうございました!
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