メインコンテンツにスキップ

2015年9月25日にAppleから発売されたiPhone 6Sの修理情報とガイドです。モデル A1688、A1633。

2690回答 すべてを表示

How do I force restart my iPhone when the phone is frozen and the home

How do I restart my iPhone when my phone is frozen, it can’t even slide the power of button and the home button isn’t working

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

2件の回答

最も参考になった回答

Open it up, disconnect the battery then reconnect it. Power it back on. If you are keeping it invest in a aftermarket home button.

このアンサーは役に立ちましたか?

スコア 2
コメントを追加

You should normally be able to restart by holding the home and power button (on the right side) at the same time.

In your situation, since either the power button or home button or both are stuck or broken, your best way forwards is probably a recovery tool or just waiting for the battery to die, and then restarting it by connecting it to power.

Update (03/05/2023)

@joanabumere It’s also a stretch, but there are potential issues with memory corruption if you weren’t updated to the latest version of iOS (Apple released another set of security updates to iOS 12 a few months ago to provide patches to older devices such as the 6s).

It’s definitely worth connecting your phone to a computer with iTunes installed (works with both Mac and PC) using a Lightning (iPhone charging port) to USB (standard port on computers) cable and then seeing if an update is available or it wants to enter recovery.

If nothing comes up in iTunes when connected or linking to the device is not an option, you’re probably going to want a technician to look at it unless you find another solution, as there’s probably an issue that can’t be solved through normal troubleshoot and will need either a part replacement or some sort of other repair.

このアンサーは役に立ちましたか?

スコア 0

3 件のコメント:

I have tried this and it’s still the same

さんによる

If it’s staying frozen after rebooting due to a complete power drain, there’s probably something more going on. You might be able to resolve it through a recovery tool, but it could also be a broken component.

Since it’s staying frozen through reboots and full drains, it’s probably a problem with hardware or potentially some sort of corruption???

I’m not the best acquainted with the inner workings of the iPhone 6, so you’re probably going to want to get another opinion from someone more experienced.

さんによる

I’ve updated my answer to try and provide more help.

さんによる

コメントを追加

回答を追加する

Joan Abumere さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 0

今までの合計 47