修理を始めるには コミュニティ ストア

2020年11月に発売される13インチMacBook Airは、AppleのArmベースのM1 SoCを搭載し、8コアのCPUと最大8コアのGPUを搭載しています。(モデルA2337 / EMC 3598、Thunderbolt 3ポートを2つ搭載)

178回答 すべてを表示

オプション

“A” and “D” on keyboard not working after connect new keyboard

Hi there,

Water got on the trackpad and the keyboard.

Some keys do not work or show other keys that have been pressed, although this is not the case.

When a new replacement keyboard is connected, all keys work normally again - except for A and D! The trackpad works without problems with the defective original keyboard and also with the replacement keyboard.

Now the question is, is this a keyboard problem or a trackpad problem or even a motherboard problem?

The macbook works flawlessly except for the keyboard. There are no problems whatsoever with an externally connected keyboard.

I have a Macbook Air M1 late 2020 MGN63D/A bought in europe.

Please help.

この質問に回答する 同じ問題があります

この質問は役に立ちましたか？

はい いいえ
スコア 0
コメントを追加

2件の回答

フィルタ：
参考になった順 新しい順 古い順

オプション

Try an external keyboard, and clean slot that the replacement keyboard plugs into on the board. Clean with electrical contact cleaner. double check that the connection is solidly in. May be a little line to show you that it is fully plugged in.

このアンサーは役に立ちましたか？

はい いいえ
スコア 0

1件のコメント:

I try a usb keyboard and everthing worked fine. The connector from the new keyboard Its perfect fitted to the board and clean. I double checked. I think thats not the point.

さんによる

コメントを追加

オプション

The keyboard decoder is part of the trackpad, you’ll need to replace it MacBook Air 13インチ Late 2020 トラックパッドの交換

このアンサーは役に立ちましたか？

はい いいえ
スコア 0

9 件のコメント:

But why? The trackpad worked fine. Does a replacement solve the keyboard problem?

What makes the replacement trackpad different?

さんによる

@frischeis - The firmware within it is setup for a different keyboard layout than yours.

さんによる

Sorry for not understanding. But has the replacement trackpad not installed the same firmware as what is already installed? How do I tell a difference?

さんによる

@frischeis Just not possible ;-{ The trackpads all look the same!

What happens is someone strips down a UK system and sells you the trackpad from it but you have a US keyboard as one possible example!

Heres the same issue with the 2019 model MacBook Air 13" Trackpad Kit - UK/EU

Reference:

"Unfortunately, when replacing this part with a different nationality keyboard fitted, the keyboard will need to be re-mapped before it will function properly. This is a process that is tied into Apple's Global Service Exchange (GSX), so cannot be done by anyone without access to this service (generally only ASP can do this). Because of this, we recommend buying this as part of a Repair, meaning the machine to be booked in as a repair to have it fitted internally by TheBookYard.

This trackpad has come from either a UK or EU keyboard layout machine, so should be already mapped to this layout. If you need a different layout, and you have access to Apple's re-mapping tool, or know of a service provider in your area who is able to do this for you (bear in mind that most apple service providers will charge for this service), please let us know before you place the order and we will be happy to ship it separate to a repair."

Here you need a US trackpad for a US system (keyboard)

さんによる

Okay, i understand at this point.

But i have german macbook („german trackpad“) and i order a german layout keyboard replacement. A and D keys not working. I dont have mixed up US or UK trackpad/keyboard.

That's why I don't understand...

さんによる

4件以上のコメントを表示

コメントを追加

回答を追加する

frischeis さん、ありがとうございました！
統計データ:

過去 24時間: 0

過去 7 日: 5

過去 30 日: 10

今までの合計 369