The Card Reader becomes "blocked" after receiving a small shock/hit
The Card reader fell to the floor and received a shock, not when booting it up it says “Device Blocked.Please ContactSupport” support tells me that this is a “fail mechanism” that gets triggered by droping it
the only way to “fix this” is to get a new one
So.. i opened the card reader. seems there are 2 Pads with a coper lining in them that are never ever supposed to contact the board pins underneath the pads, and if the device gets dropped hard enough the pads will cause the pins underneath to contact each other.
Also on the other side of the board is what apears to be a other small connectorboard that is fitted in a way that if it would be dropped, the small connector board would disconnect from the other part, causing it to not make a connection anymore
This device is ment to be caried around and use mobile. So offcourse this kind of fail mechanism is totally idiotic
And offcourse it broke just 2 days after the warranty was over
I am trying to get this back to work since im not a fan at all of this kind of nonsense to get people to buy more stuff while the other unit the are replacing is technically still functional
I tried removing the sodim inside, removed the foam pads with the copper lining and soldered the lifted of small piece back to its place
Only thing i mannaged to do is reset the date and open a service port on the device (trough usb connection)
If anyone has a clue on what i can do, please tell me
Hello, I’ve had this same issue and SumUp said that it’s a security measure and it’s not possible to remove the block, you can get it replaced for free if it was purchased under a year ago.