Unable to restore: Unknown error 9 060E.0000 I think it might be dead!

Due to the Apple USB-C cable (and USB-C Macs), as well as any PC laptop worth owning having it a warning about this is now warranted - especially if you’re using the Type C cable from the iPhone 12-current models (includes mid production iPhone 11 and 4G SE 2020) - DO NOT USE A USB-A>CADAPTER WITH THESE CABLES! The devices are sensitive enough as-is to the point an adapter is just going to give you a bad day and may cost you data if you have a chance at it!

If you have a USB-C equipped computer, use the Type C cable if you have it. If you are running “legacy” or non USB-C hardware (yes, this DID happen even with Skylake despite the fact anything that isn’t junk usually has Type C), cry about spending $20 and get the Type A cable if you need one. It sucks as an unexpected cost, but would you rather not worry about it, OR pray your adapter isn’t cheap junk that ruins the data and forces you to restore because it messed up your encryption keys?

If your computer has the red port, the USB-C cable will work. If your computer has the black port, buy the correct one!

hello Isabella,

unfortunately the damage is inside the tablet. It corresponds to the flex dock (its inner part) that breaks after repeated use.The repair cost depends on your location. In the US, the cost of opening is around $ 75 (because in most cases the screen breaks - it was not designed to be repaired, but only to replace) plus repair around 200-250. It's cheaper in the EU, most workshops cost up to $ 250. Find out in your area. Consider shipping repair (mail-in, it is solid and cheap in Poland and Germany).

• regards,
• PS, I skipped the issue of the cable - I assume that the lighting cable is fully functional, I remind to replace it (if it is at least a little worn). Even slight damage to the electronics of the cable (inside the small plug) can cause upgrade or restore problems.

I changed cables to fix mine. I know you changed several yourself but that’s what fixed it for me. Happened before too -should’ve remembered except this time the Apple guy suggested trying another computer which I didn’t think would work but the phone didn’t seem to mind which computer it was attached to: ‘Updated’ and all my files were intact. Amazing! I thought it might have synced with the 'other’ computer. Lucky it didn’t. ? <— What? An Apple forum that doesn’t accept Apple emojis?? Tut. (It was a laughing face with a bead of sweat.)

Well I tried to do It over and over again and I clicked the second option and didn’t touch it until it was done after getting the error 2 times

Me acaba de pasar con una iPad, después de leer los comentarios, y 3 cables después, la solución fue restablecer la iPad desde itunes en PC y seleccionando el archivo de actualización que tardo horas en terminar pero funcionó al 100% y sin borrar nada. Excelente ayuda a todos. Gracias