評価: 150.4千
199
128
923
I've noticed recently that both of the USB ports on the right side of my G71 are not working correctly. Whenever I plug a device into the top one, I get a "USB device not recognized" message, and plugging something into the other gets nothing at all. The third USB port (on the left side) works perfectly fine.
この質問は役に立ちましたか？
評価: 150.4千
199
128
923
I finally opened the computer. The ribbon cable from the USB board to the motherboard was unplugged at the motherboard. I now have all 3 USB ports functioning again!
このアンサーは役に立ちましたか？
評価: 78.2千
385
96
162
I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.
h10032.www1.hp.com/ctg/Manual/c01713747.pdf
このアンサーは役に立ちましたか？
Thanks for the link, I'll be sure to try that.
Definitely appreciate the link. Thanks for your help in this.
過去 24時間: 0
過去 7 日: 0
過去 30 日: 0
今までの合計 3,357
2 件のコメント
Try reloading the USB drivers. Cheapest easiest fixes first then dive in to innards.
Phillip Takahashi さんによる
my cd roma worked until I update my window
allinderbarb さんによる