Can I reset phone because of Google locke

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Motorola Moto G7 Power

Motorola のスマートフォン「Moto G7 Power」の端末と修理のページ。このスマホは2019年3月に発売され、型番はXT1955-1、XT1955-2、XT1955-4、XT1955-5、XT1955-7です。

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Peeper Gibson @peepergibson

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投稿日: 2019年12月28日

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Can I reset phone because of Google locke

I bought a phone from a so called friend gave a pretty penne for it an come to find out I can't use it because it ask for the Google account that was in the phone before it was reset an my friend won't tell me is they anyway u can help plz

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3 件のコメント:

You need to go to a Motorola center to reset. What happened is called 'factory reset protection'. This is to avoid stolen - devices - sold after reset. Do you know the owner? ---> pretty penny means what?

Edward C さんによる2020年1月1日

Try holding down the volume down and power button until a menu shows up and there should be an option for factory reset select that hit go and wait for it to finish then reboot the phone and all of the previous accounts/data should be removed.

TrooperN 2.0 さんによる2020年1月6日

IIRC, 'factory reset protection' cannot be bye-passed that way. Some people have some strange tricks on youtube but I am not sure.

bmx2019 さんによる2020年1月8日

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You need to go to a Motorola center to reset. What happened is called 'factory reset protection'. This is to avoid stolen - devices - sold after reset. Do you know the owner? ---> pretty penny means what? — Edward C
Try holding down the volume down and power button until a menu shows up and there should be an option for factory reset select that hit go and wait for it to finish then reboot the phone and all of the previous accounts/data should be removed. — TrooperN 2.0
IIRC, 'factory reset protection' cannot be bye-passed that way. Some people have some strange tricks on youtube but I am not sure. — bmx2019