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Model A2159, EMC 3301. A refresh of the entry-level 13" MacBook Pro. Available in Silver and Space Gray. Released July 2019.

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Why won’t my MacBook Pro turn on?

Hi, I’ve just recently started having this problem. I got my 2019 MacBook Pro in August and it’s now September and I’m already having problems with it which is incredibly frustrating. I’ve been having certain problems.

  1. “Your computer has restarted because of a problem” However when I run diagnostics and first aid, there seems to be no problem? I’ve already reinstalled MacOS and it’s still going back to this.
  2. If the Mac actually manages to miraculously come on, when I put in my password a loading bar appears and it gets stuck on 100 percent.
  3. Sometimes the Mac charges, sometimes it doesn’t
  4. If I restart the laptop, sometimes it just stays off and doesn’t respond.

The trackpad still clicks so I know it’s on. I’ve tried pretty much everything including the NVRAM and SMC resets and I still get the error “your computer was restarted because of a problem” Help!!!

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選択されたソリューション

Checkout this question and answers New MacBook Pro shuts down at 25% battery Apple had a problem which has hit quite a few people buying the new 2x TB3 port MacBook Pro’s

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I wouldn’t even mess with it. Take it in to Apple. As a matter of course, any Mac that I have an issue with, I get the extended two year AppleCare Warranty on. This practice has saved me thousands of dollars over the years.

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Turns out I read somewhere that I would have to download the latest MacOS Mojave from the App Store instead of just from the system preferences and It worked and it fixed it just fine

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Sasha Ferguson さん、ありがとうございました!
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