Trackpad issue, do I replace battery or cable?
I have an issue with my 13” MacBook Pro retina, Early 2015. Sometimes when I turn on the laptop I get an unresponsive track pad and keyboard and a message saying: "Bluetooth keyboard setup. There isn't a keyboard connected."
This issue occurred sometime after using an unofficial charger (lesson learned) that would get very hot, I have since replaced this charger with an official one. I’ve been doing some research on the forums and suspect the issue is due to battery swelling affecting the trackpad cable.
I have been trying to minimize battery temperature, monitoring the temperature with CoconutBattery, not charging my phone through the USB port, charging while not using the laptop and also keeping the MacBook charger connected as much as possible but the issue still seems to occur sometimes, for example it occurred after watching a movie last night and then shutting down the MacBook, in the morning the error was present.
My fix for now has been to cool the MacBook in a freezer (covered), or use an icepack for 20 minutes then wait another 20, after this the error disappears which implies it is due to battery swelling but I would like some advice on whether or not a trackpad cable replacement could fix the issue or if a battery replacement is necessary, or if it is something else I am overlooking.
Battery temperature connected to charger but not charging is currently at 91.5F it usually stays in the range of 86-98 depending on what I’m doing, but will reach temperatures of around 102F if I’m charging the macbook and running a lot of applications.
- Cycle Count: 802
- MacOs Battery Status: Good
- Battery Failure: None
- Load cycles: 802