Random freezes & VDH002 "There may be an issue with a storage device"
My mid 2015 MacBook Pro with Radeon graphics that I bought 2.5 years will randomly/intermittently freeze. Then when I restart the system I get a blinking “folder with ?“. I did reset SMC & NVRAM and its still failing.
My computer only work when you stop using it for a couple of hours, meaning you have to rest the system.
This problem is hard to replicate because it happens randomly. My system still has Apple care and it will expire around this August 29 2019.
Right now it’s working fine as I able to type this message, and when I run diagnostic it sees no problem. But when my computer freezes and that blinking “folder with ?.“ will appear again, I get VDH002 when I run diagnostic.
I managed to film it and upload it to youtube: MacBook Pro ssd problem
Also note, 4 weeks ago, my system went into repair under AppleCare due to bulging battery issue, they did fix it for free and reinstall Mojave, so my MacOS is 4 weeks fresh.
I’ve talked to Apple support via phone and chat, and it seems that they are trying their best to imply that this is a software problem.
But when I search the internet about my problem, it seems that it’s more related to hardware.
Is this a software or hardware problem?
Apple diagnostics report:
VDH002 - VDH004 - Storage device issue
I have the exact same issue on a 2015 15” retina. But, it persisted after an SSD change. Did you get this fixed and if so what exactly did they replace?
Thanks in advance
T Tomov さんによる
I faced same issue. How to handle this :(
Duke Jang さんによる
okk. Thanks :)
@duke_jang did you manage to solve it?
Gábor Lant さんによる