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サムスンの主力スマートフォンでNote 8の後継モデル。2018年8月発売。6.4インチのディスプレイと最大512GBのオンボードストレージを搭載。

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Why does my phone go crazy with ear buds plugged in?

Lately when I have my ear buds plugged into my phone it starts randomly doing different functions. If it turns a certain way it will randomly start playing Spotify despite the app not even being open. If I'm on YouTube it'll randomly pause and play the video. Multiple times it'll pop up with the menu asking me what app I'd like to use to perform this function when I hadn't been trying to do anything. It only does this when the ear buds are in.

If its of any importance I have two small cracks on the side of my screen but that happened months ago before this problem occurred.

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Android 修理キット

交換用スクリーンやバッテリーの修理キット

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Android 修理キット

交換用スクリーンやバッテリーの修理キット

ショップを見る

2件の回答

Chosen Solution

Hi @popcornscavenge ,

Your phone may be suffering from ghost touching.

This could be related to the two small cracks in the screen which initially may not have been a problem but it may have gotten progressively worse.

Try starting the phone in safe mode to eliminate the remote possibility that it is a downloaded app that is the cause of the problem.

If it doesn’t occur when using the phone in safe mode, then a downloaded app is the cause of the problem. The trick is to find out which one.

The more likely problem is that it is a faulty touchscreen (digitizer). It cannot be repaired, it has to be replaced.

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Thank you I'll give this a look! Luckily if I need to replace it its under warranty still :)

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Actually I think the headphone jack is either corroded / liquid damaged, very dirty contacts or worn out inside. This would cause the phone to think the play button is being pressed on the earphones intermittently.

I would recommend cleaning the headphone jack. I do these by using isopropyl alcohol and a cotton swab with some of the cotton removed to let it fit in the headphone jack and spin it a few times to clean. I start off with tweezers first carefully if there is dust.

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That possibility had crossed my mind so I'll definitely try that c: thank you!

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courteney.loves.pie will be eternally grateful.
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