My phone doesn't respond
i cracked the screen of my phone 3 months ago but didn't replace the screen. suddenly it stopped responding to touch, i tried navigating with the pen too, it didn't respond. what do i do?
Hi @babee ,
Is the screen still showing an image?
If so, connect a USB mouse via an OTG adapter cable (this one should work OK) and use it to navigate through the phone.
Make sure that the phone's battery is fully charged before you do this, as it will be supplying the power for the mouse and therefore it will be discharged more quickly than normal.
If you have to enter a pin number to gain access to the phone, use a USB keyboard via the OTG connection to key in the pin number, then swap over to the mouse to navigate. Change the security entry method so that you don't have to enter the pin all the time. Also suspend the screen timeout as well. Be aware that not all keyboards will work when using this method. If you have a pattern code then unfortunately the above methods will not work
Either make a backup of all your personal data or of the phone so that you will have it if something goes awry with replacing the LCD screen / digitizer.
Here is a link to just one supplier of the replacement part. It is not a recommendation to use them. It is shown to give an idea of the cost of the part. There are others online that may suit you better. Just search for LG Stylo 3 Plus LCD / digitizer part to get results.
If you find this too daunting, contact a reputable, professional mobile phone repair service and ask for a quote to repair the phone.
Hopefully this is of some help.
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