When I power it on it freezes and displays only a question mark

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MacBook Pro 13インチ

MacBook Proの13インチディスプレイ搭載モデルの修理情報・ガイドです。

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3D man @dangerousdan

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投稿日: 2017年4月5日

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When I power it on it freezes and displays only a question mark

When I power it on it freezes and displays only a question mark (a flashing question mark) Can anyone please help me with this, I tried starting in safe mode but no help

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3 件のコメント:

What year model is this computer? There are some issues with some of the Hard Drive Cables which could also be your problem here.

Daniel Mason さんによる2017年4月5日

See if you can read off the systems serial number on the bottom cover and plug it into here: EveryMac - Lookup. Then paste the systems URL here for us to see.

Dan さんによる2017年4月5日

Thanks Dan I didn't even think about them possibly not knowing what year model they bought. Thats not sarcasm either.

Daniel Mason さんによる2017年4月5日

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2件の回答

What year model is this computer? There are some issues with some of the Hard Drive Cables which could also be your problem here. — Daniel Mason
See if you can read off the systems serial number on the bottom cover and plug it into here: EveryMac - Lookup. Then paste the systems URL here for us to see. — Dan
Thanks Dan I didn't even think about them possibly not knowing what year model they bought. Thats not sarcasm either. — Daniel Mason