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I get a printer error and it tells me to clear paper jam which I have

printer error even though I cleared paper jam

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U more than likely still have paper jammed where u can't see it. Have u lifted the main lid as well looking into the machines mechanics? There is a wheel that feeds the paper through machine . Spin a few rotations and see if more paper appears or comes out.

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Hello Henry, It may because of cleaning process, if it is not done properly, printer show paper jam error again and again. So please follow these mentioned steps below :

http://www.hptechsupportnumbers.com/blog... or dial 1-800-620-8060 (Toll-Free) number

I hope you not going to face it again.

Thanks,

John

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lol not even the right kind of printer for this. Link go to hp printers.

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as a actual printer tech who has seen some tens of thousands of printers across my bench, i would suggest trying to get some heavy paper like a stiff magazine cover and trying to run it thru the paper paths. There are some sensors that tell the printer if paper is in it or not and either one of these is stuck down indicating paper, or the printer's pick up roller isn't grabbing paper because of dust, etc... stuck to it so it thinks it can't get paper because of a jam. Clean the pick up roller and seperation pad and try again. or go for a reset on the printer.

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if still having trouble try here. this is where you can download a service manual for the 810, 835, 837 models of this printer

https://www.manualslib.com/download/1252...

and look at the troubleshooting section of the manual. under paper jams.

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henryrosen50 さん、ありがとうございました!
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