Can't update my device
keep connecting the gps to my computer but nothing happens
GPS navigator released in May 2013. Equipped with top of the line features including free lifetime map updates and traffic alerts.
Check out the below steps to get Magellan GPS Update?
Your device may not be registered to receive updates. You can register your device at http://www.smartgpseco.com/#sign/sign_in. After registering , you can plug your GPS into the computer to receive updates. Be sure that the computer and GPS are responding to being connected, otherwise this may suggest that the USB connector cable is faulty and should be replaced. If you are still having difficulties, you should contact Magellan directly for support for this issue.
Hi I made Content Manager work for my new Magellan RoadMate (Sept. 2018) by following his method in Windows 10. When Windows Installer gives you the option, install to C:/Magellan (so you can find the contents later). Go to that folder in Windows file explorer. Right click the file with the iconm titled mngContentManger (it is a plug-in and not a program), select option of run as administrator. Double left click the same file. Now go to the latest version of Chrome browser. Visit the website www.smartgpseco.com and log-in. Bingo, after a short spell, your computer should recognize your plugged in RoadMate and you can start the map update process. Note that you will need to eject the gps device when completed. If you want to revisit the update site for some reason, you will need to reboot and go through the process again. Worked like a charm for me after two days of tearing my hair out. Frank in Canada
This is how I resolved the issue on Magellan RM 5202-LM.
This is the response that I got from Magellan tech support for my 1700 RoadMate:
“Please note that your unit has the latest map version 61 installed. Due to that, there will be no longer map update available for your unit. This is due to the technological advances in mapping data over that past few years. The size of the mapping data is too great to be handled by the older hardware.
We suggest purchasing a brand-new Magellan device that has all the latest technological advances, map updates, and full one-year warranty. You may visit our online store for more details. You may click on the link below:
Hi Felix, try connecting your GPS to an older version of Windows. Probably Windows 7. A lot of drivers were not integrated into Windows 8/Windows 10. Its both Magellan’s and Windows fault. There are still lots of computers out there running older O/S systems. Any operating system will work. Just not Windows 8 or Windows 10. Good luck! I found this fix as a last desperate attempt to fix the time and out dated maps on my Magellan 5520.
Strangely…no internet web sites gave this solution and neither did the Magellan techs know either. By the way. The Windows ‘compatibility’ thing is useless. Don’t even try it. Find yourself an older system out there…run everything like you have been doing. It should work. Let me know.
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