Computer won't turn on
My computer is only a few months ago. Was plugged in so not dead battery but computer will not turn on,
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@grumpymom since it is only a few months old I would really not mess with it. Return it and get a new one. Toshiba is one of the worst brands that keep their service manuals and repairs under extremely tight lock and key. Up to the point of threads of lawsuits agains independent repair shops.
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Where do I obtain Toshiba's address to return my pc? I purchased mine @Sears. They won't touch it either. or, have anything to do with it. My pc is nine months old.
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Hi @standahman ,
Consult the warranty information section in the documentation that came with the computer. It should detail what you have to do to make a claim for a warranty repair or replacement.
If you cannot find the documentation this is from the warranty for the USA.
http://cdgenp01.csd.toshiba.com/content/...
How to Obtain Repair or Replacement Service For A Product Purchased In The United States?
Depending on your specific product model, Toshiba may offer any one or more of the following
applicable repair or replacement services: (1) Repair-Return Service through Toshiba’s Depot
Service, (2) Carry-In Service to an Authorized Service Provider, (3) Customer Replaceable
(CRU)Parts Service, or (4)Whole Unit Exchange Service. To determine the warranty service method
for your specific model, please visit our web site at warranty.toshiba.com. A limited number of
models may also carry an international limited warranty which offers warranty service outside the
country of original purchase.
You will pay any packaging, shipping charges, insurance, taxes and duties associated with the
transportation of the Product or original CRU to the service center or provider. You are responsible
for appropriately packaging the Product. For any replacement Product/CRU, if Toshiba does not
receive the original Product/CRU from you within ten (10) days after your receipt of the replacement
Product/CRU, you will pay Toshiba the retail value of the replacement Product/CRU.
Here are the contacts you could try.
