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Samsung Galaxy GrandはS IIIもしくは小さいサイズのNote IIのように見えます。

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phone not switcing on

my phone is not sitching on.

the screen says the logo samsung and is not going beyond it. i have tried leaving the battery outside and rebooting it, but the problem persists

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Samsung logo then off and does it again?

Try leaving it on charge for half an hour if that does not work you may need to do a factory reset or reload the software on the phone in order to get it working again.

To factory reset:

Hold power button + volume up + home button until Samsung logo appears. When Samsung logo appears stop holdig the power button but continue holding the other buttons. Once you get into a recovery menu which usually release all keys.

Use volume keys to navigate the menu and the power / home key to select the highlighted option.

Do wipe data / factory reset. Wait for this to complete and reboot phone.

If this still doesnt solve the problem then you will need to restore firmware using Samsung kies.

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Roodrakshi Sehgal さん、ありがとうございました!
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