Why is my keyboard not connecting?
I've already tried charging my keyboard from the device battery, the battery shouldn't be the problem. It seemed to stop working after I updated to Windows 8.1. Any help?
If the keyboard stopped working after 8.1 update. It is most likely due to the system settings have been reset. The problem is most likely the filter key function. To fix this, disable the filter key and restart the device. For more details please visit this Trouble Shooting Page .
Check in device manager to see if your keyboard drivers are installed, most likely Windows is struggling to find your drivers. Might be a good idea to go to the manufactures website and download and install the latest version of drivers.
Anyone owns TAP 11 should follow instructions below. (Tested with SVT112A2WM with Windows 10 x64 bit)
The battery light will flash and the Caps Lock light will flash 4 times and the keyboard will pair.
Credit belongs to Clea Jamerson
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