cascade concentrated soap pac
when running dishwasher the concentrated soap pac does not dissolve during the cycle
jenn air model JDB8700AWS
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when running dishwasher the concentrated soap pac does not dissolve during the cycle
jenn air model JDB8700AWS
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Here's a response from Cascade:
Dee, Consumer Care
June 26, 2012
Thanks for your review and I'm sorry you were disappointed. Cascade ActionPacs should dissolve within the first minutes of the wash cycle. To make sure you get the best results, try the following:
Hope this helps!
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First, make sure that you have run the hot water in your sink long enough to remove any cold water in the pipe between the water heater and the sink. That way you aren't starting out with a tub of cold water. Second, make sure that you turn on any extra heat for the wash and/or rinse cycles. The water heater is supposed to be set at 120 degrees, and the further it travels to get to the dishwasher, the cooler it gets. Turning on the heat boost raises the temp to 140 degrees+ in the dishwasher, which will dissolve the pacs and keep the machine a whole lot cleaner inside. I sincerely hope that someone didn't hook the dishwasher water supply up to the cold water line. And, yes, it has been done. If that's the case, it needs to be corrected pronto.
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