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Back Casing Will Not Stay Attached

Phone Will Not Turn On

  • Low battery: check battery meter or connect to charger.

Unable to Charge

  • Charging cable could be loose. Remove it and reinsert firmly.
  • Battery may not be inserted properly.
  • If the phone displays an "Invalid Battery" or "Unable to Charge" message, see the Battery Removal Guide and make sure the battery has an "Original Equipment" hologram.

Sticking Keys

Phone Will Not Make Calls or Text

Vertical Lines on Screen

White Screen



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