編集中 HP EliteBook 840 G5

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概要

Repair and troubleshooting information for the HP EliteBook 840 G5, an HP laptop part of the HP EliteBook series. Released in February 2018.

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== Troubleshooting ==

If further information is needed with troubleshooting your HP EliteBook 840 G5 problems, visit [[HP EliteBook 840 G5 Troubleshooting]].

== Parts Diagram ==

[image|3391306|size=large]

== Identification ==

Your HP EliteBook 840 G5 can be identified by the service label at the bottom of your computer.

Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

***Service label***—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Your service label will resemble one of the examples shown below.

Refer to the illustration that most closely matches the service label on your computer.

[image|3388989|size=medium]

[image|3388990|size=medium]

== Technical Specifications ==

To be able to identify your exact model’s processor, display, and other components go to [link|https://support.hp.com/us-en/products|HP’s Product Identification page] and enter your laptop’s identifying information found on the [[Topic:HP EliteBook 840 G5#Section_Identification|label]].

***Processor options***

* Intel Core i5-7200U
** 2.5 GHz base frequency, up to 3.1 GHz with Intel Turbo Boost Technology
** 3 MB cache and 2 cores
** Intel HD Graphics 620
* Intel Core i5-7300U
** 2.6 GHz base frequency, up to 3.5 GHz with Intel Turbo Boost Technology
** 3 MB cache and 2 cores
** Intel HD Graphics 620
* Intel Core i5-8250U
** 1.6 GHz base frequency, up to 3.4 GHz with Intel Turbo Boost Technology
** 6 MB cache and 4 cores
** Intel UHD Graphics 620
* Intel Core i5-8350U
** 1.7 GHz base frequency, up to 3.6 GHz with Intel Turbo Boost Technology
** 6 MB cache and 4 cores
** Intel UHD Graphics 620
* Intel Core i7-8550U
** 1.8 GHz base frequency, up to 4.0 GHz with Intel Turbo Boost Technology
** 8 MB cache and 4 cores
** Intel UHD Graphics 620
* Intel Core i7-8650U
** 1.9 GHz base frequency, up to 3.9 GHz with Intel Turbo Boost Technology
** 8 MB cache and 4 cores
** Intel UHD Graphics 620

***Memory***

* DDR4-PC4 SODIMMS
** (2) Dual-channel SODIMM slots (both slots are customer accessible/upgradable)
** Runs at 2133 MT/s for Intel 7th generation processors
** Runs at 2400 MT/s for Intel 8th generation processors
* Configurations
** 32 GB DDR4-2400 SDRAM (16 GB x 2)
** 16 GB DDR4-2400 SDRAM (16 GB x 1)
** 16 GB DDR4-2400 SDRAM (8 GB x 2)
** 8 GB DDR4-2400 SDRAM (8 GB x 1)
** 8 GB DDR4-2400 SDRAM (4 GB x 2)
** 4 GB DDR4-2400 SDRAM (4 GB x 1)
* Maximum: 32 GB

***Graphics***

* Intel HD Graphics 620
* Intel UHD Graphics 620

***Display***

* Non-touch
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 220 cd/m^^2^^, 45% sRGB (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 220 cd/m^^2^^, 45% sRGB with HD camera (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 220 cd/m^^2^^, 45% sRGB with HD IR camera (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 220 cd/m^^2^^, 45% sRGB for WWAN (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 220 cd/m^^2^^, 45% sRGB with HD camera for WWAN (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 220 cd/m^^2^^, 45% sRGB with HD IR webcam for WWAN (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 400 cd/m^^2^^, 72% sRGB with ambient light sensor and HD IR webcam (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 400 cd/m^^2^^, 72% sRGB with ambient light sensor and HD IR webcam for WWAN (1920 x 1080)
** 35.56 cm (14.0 in) diagonal 4K IPS anti-glare LED-backlit, 400 cd/m^^2^^, 72% sRGB with ambient light sensor and HD IR webcam for WWAN (3840 x 2160)
** HP Sure View Integrated Privacy Screen 35.56 cm (14.0 in) diagonal FHD IPS anti-glare LED-backlit, 700 cd/m^^2^^, 72% sRGB with HD IR webcam for WWAN (1920 x 1080)
* Touch
** 35.56 cm (14.0 in) diagonal FHD IPS LED-backlit touch screen with Corning Gorilla Glass 3, 220 cd/m^^2^^, 45% sRGB with HD IR camera (1920 x 1080)
** 35.56 cm (14.0 in) diagonal FHD IPS LED-backlit touch screen with Corning Gorilla Glass 3, 220 cd/m^^2^^, 45% sRGB with HD IR webcam for WWAN (1920 x 1080)
** HP Sure View Integrated Privacy Screen 35.56 cm (14.0 in) diagonal FHD IPS LED-backlit touch screen with Corning Gorilla Glass 3, 700 cd/m^^2^^, 72% sRGB with HD IR webcam for WWAN (1920 x 1080)
* HDMI: Supports resolutions up to 4K at 60 Hz
* Displays Supported: Supports 2 independent displays when docked on the HP Ultraslim Dock

***Storage options***

* ***Primary M.2 Solid State Drive storage***
** 128 GB SATA-3 TLC SSD
** 256 GB PCIe NVMe Value TLC SSD
** 256 GB PCIe Gen 3x4 NVMe SS TLC SSD
** 256 GB SATA-3 SS TLC Opal 2 SSD
** 360 GB PCIe Gen 3x4 NVMe TLC SSD (Intel)
** 512 GB PCIe Gen 3x4 NVMe TLC SSD
** 512 GB PCIe Gen 3x4 NVMe TLC Opal 2 SSD
** 512 GB SATA-3 TLC FIPS-140-2 SSD
** 1 TB PCIe Gen 3x4 NVMe TLC SSDD

***Audio***

* Audio by Bang & Olufsen
* (3) Integrated multi-array microphone
* (2) Integrated stereo speakers (74 dB)

***Camera Options***

* HD camera
* HD IR camera

***Wireless LAN card options***

* Intel Dual Band Wireless-AC 8265 802.11a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 4.2 Combo, vPro
* Intel Dual Band Wireless-AC 8265 802.11a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 4.2 Combo, non-vPro
* Realtek RTL8822BE 802.11ac (2x2) Wi-Fi and Bluetooth 4.2 Combo, non-vPro

***Ports/Slots -*** [document|39183|Ports and Components Diagrams]

* (1) Thunderbolt (USB Type-C connector)
* (2) USB 3.1 Gen 1 (1 charging)
* (1) HDMI 1.4b port (cable sold separately)
* (1) RJ-45/Ethernet port
* (1) Docking connector
* (1) Headphone/microphone combo jack
* (1) AC power port
* (1) SIM card slot
* (1) Smart card reader

***Dimensions (W x D x H)***

* 36.50 x 25.68 x 1.91 cm (14.37 x 10.11 x 0.75 in)

***Weight***

* Touch: Starting at 1.61 kg (3.55 lb)
* Non-Touch: Starting at 1.48 kg (3.26 lb)

***Battery***

* HP 3-cell 50 Wh Long Life Li-ion

== Additional Information ==

* [link|https://support.hp.com/us-en/product/details/hp-elitebook-840-g5-notebook-pc/18491271|Official HP Product Support Page]
* [link|https://support.hp.com/ca-en/document/c05903000|Official HP EliteBook 840 G5 Specs]
* [link|https://en.wikipedia.org/wiki/HP_EliteBook|Wikipedia Overview of HP EliteBooks]

添付文書

3 ドキュメントドキュメントを追加

Maintenance And Service Guide

User Guide

HP EliteBook 840 G5 Diagrams And Keys

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