The Smart Oven® with Element IQ® is a trustworthy tool for the cook who wants a countertop oven that roasts succulent meat, broils, bake pizza, reheas leftovers and toasts evenly. Convection setting reduces cooking time by up to 30%.
Model: BOV800XL
I have looked at an IFixit page (this) with someone who had the exact same problem as you. Apparently, on the bake setting, the timer will only go for 9 minutes. I hope it will help. :)
5 
3