メインコンテンツにスキップ

2015年10月26日にリリースされた第4世代のSurface Proタブレット。

208回答 すべてを表示

Surface Pro 4 stuck on "Surface" screen with padlock an red line

Recently found a SP4 in a tech recycle bin, and when i plug it in and power it on it just displays a screen with the word "Surface" and a red line and padlock with no spinning dots, exactly like this:

Block Image

Now i know the red line and padlock means secure boot is disabled, but it wont boot into either the UEFI or a recovery USB and an Arch Linux USB (that i tested and they worked on my SP3 (that i found in the same bin))

It doesn't look physically broken or like its been taken apart before, it could have liquid damage, im comfortable with trying to open it up but i'd rather not.

Any help is much appreciated! I'd love to fix it but i didnt pay a cent for it (other than buying a $30 charger off amazon) so it doesn't matter too much. I may take it to a Microsoft store tomorrow since they were a great help with my SP2 a couple years ago, but i'd love to do it myself.

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

1 件の回答

I have this exact same problem. Surface pro 4 stuck on this "Secure boot off red line surface screen". I can't access the uefi menu no matter what I try or for how long. So far I've tried to force it to boot from the USB so that I could load a recovery image with no success.i created a bookable drive so that i could make changes via the drive itself as well with no success. I can't even tell if it's recognizing the usb at all. It just sits on this red bar screen doing nothing else. It doesn't make any noise, no flickers nothing. I'm at a loss of what to try because all of the microsoft support guides all point back to making changes in the Uefi menu. But if I can't ever access that menu obviously the guides are useless. I have been unsuccessful at finding any documentation or mention of it being possible for the uefi menu to have been eliminated and what to do if this was the case. I didn't see an answer to this inquiry, so I was hoping to make a new entry and get some attention to this thread, that way maybe someone has solved this and would be so kind as to share what it was that worked. Please and thank you in advance.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Dani さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 7

過去 30 日: 9

今までの合計 39