メインコンテンツにスキップ

The battery is not detected and is not charging

The error message is: "The battery is not detected. Try reinstalling or recharging the battery to solve the problem."

I am currently charging the laptop but battery 1 is at 0% and battery 2 has been on 35% for hours besides being plugged in the charger. What should I do?

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

2件の回答

Hi! Based on the info you gave, your battery is either unplugged or broken and needs to replaced. Have you opened it up to fix anything recently?

I would just check your connection and make sure it is unplugged in before buying a new part.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

You can bring your laptop and batteries to after-sale service to test if the battery is broken. If they are broken, you need to replace the batteries.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Lilly Shihambe さん、ありがとうございました!
統計データ:

過去 24時間: 5

過去 7 日: 15

過去 30 日: 36

今までの合計 387