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The Motorola Moto G (2nd Generation), also known as the Moto G2, is the 2014 successor to the Moto G. The Moto G2 is equipped with a 5-inch 720p display and a Qualcomm Snapdragon 400 processor. Model numbers XT1045, XT1040, XT1039, XT1069, XT1068, and XT1064.

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unfortunately google play services has stopped on Moto G2 phone

I can't get rid of the above message about google play, so I can't do all the fixes that our out there on the internet. When I press the ok on the error notification, the message disappears for about 1 second then reappears. So I am in an endless loop of being able to do almost nothing. There is also a message that 'storage space is running out, some systems won't work' but again I can delete anything because I can't get rid of the google play error message.

I tried taking out the sim and memory card, but that made no difference.

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Being impatient, I have tried to answer my own question and it looks like it has worked.

Basically I did a factory reset. Note the method is slightly different for all phones, so I used Google search for Moto G. The smart phone appeared to be working after a few minutes. However it soon became clear that many google apps didn't work as 'google play services' needed an update which I couldn't do as my phone was too old (android 5.1). However the old smart phone was cleverer than I thought and automatically downloaded the upgrades for numerous apps over the next 3 hours or so (so the list of 'downloaded apps' (in settings/Apps) grew with time). Then most things were working again.

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Dave Empson さん、ありがとうございました！
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