Black screen that says iPhone unavailable
Hi my iPhone is stuck on a completely black screen and says iPhone unavailable how do I fix this ?
771618
評価: 25
1
1
2件の回答
最も参考になった回答
評価: 57.4千
124
44
90
An incorrect passcode has been entered at least five times. If there's no "erase phone" option on the screen, then you'll have to connect the phone to a computer to restore it and bypass the passcode. Note that this will wipe out all content on your phone.
このアンサーは役に立ちましたか？
スコア
1
I’m having trouble getting it to connect to the computer nothing shows up and every time I try to put it in recovery mode nothing happens unless I’m doing it wrong
@kaden burchfield You may need to use DFU (Device Firmware Update) mode. This page shows how to put it into DFU.
https://help.ifixit.com/article/108-dfu-...
For your phone, here is the gist of it.
1. Connect the device to a computer using a USB cable.
2. Hold down both the Side button and Volume Down button.
3. After 8 seconds, release the Side button while continuing to hold down the Volume Down button.
If the Apple logo appears, the Side button was held down for too long.
4. Nothing will be displayed on the screen when the device is in DFU mode. If open, iTunes will alert you that a device was detected in recovery mode.
If your device shows a screen telling you to connect the device to iTunes, retry these steps.
Hi，
The “iPhone Unavailable” screen appears when you entered too many failed screen passcode attempts（Five Times）. There’s only one thing you can do: Erase the iPhone . But you’ll lose all your data.
If the locked iPhone is running iOS 15.2 and above, you can erase the device directly from the iPhone's lock screen without a computer.
- If possible, continue to enter your device password until the "Erase iPhone" option is displayed in the bottom corner of the screen.
- Tap "Erase iPhone" and then tap "Erase iPhone" again to confirm.
- Enter your Apple ID password to log out of your Apple ID on the locked device.
- Wait for your iPhone to be completely erased and restarted and your iPhone will come back to life.
In addition, you can also use iTunes, iCloud, or Find My iPhone App to fix iPhone stuck on the unavailable screen，this guide may contain the steps to assist you with your concern.
Hope all of these can help you solve the issue.
このアンサーは役に立ちましたか？
スコア
0
It will not connect to the computer it will charge but it will opt recognize the phone
