Dark tv will not brighten not past 63percent

My tv has gotten dark it will not brighten up past 63percent. I was told I

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Hi Paula,

It appears we've missed the last part of what you were going to say; can you finish that sentence?

Also, it will help immensely if we know the model number of your television. Mitsubishi makes a lot of TVs and without the model we can't give you an accurate answer.