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Repair and additional information for the GE Refrigerator GFE26JSM, a French door, bottom-mounted freezer model with automatic ice maker and a through-the-door service feature, introduced in 2018. This page covers information for model numbers matching the pattern GFE26JSM****.

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Fridge not cooling, freezer is really cold

Hello, we have a GE french door fridge (GFE26JSMAFSS) and the fridge has not been cooling (~60F top shelf, 48F bottom shelf), while the freezer is really cold (-15F). We have cleaned the condenser coil, confirmed the condenser fan and compressor are working. The evaporator fan seems to be working just fine as well.

At first we thought it’s either the defroster thermostat or heater. So we opened up the cover and did NOT find the evaporator coils to be covered in frost/ice buildup. We did replace the defroster thermostat anyway and confirmed that the heater is still in working condition.

This did not fix the issue so we checked the damper and thought that it was broken not able to open. We just replaced the damper assembly a few days ago, we could feel a bit of air coming out the top vent, but so far it seems like the issue isn’t fixed yet. Our last thought is that the temperature sensor is faulty. We ordered a sensor replacement too, but just now I found out that the fridge has 4 sensors? Would replacing the one in the fresh food section be my best bet?

Any insight is appreciated!

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Hi @funghoul

Not sure if the following is totally applicable but maybe worth a look.

Here's the mini manual for a GE GFE26 series refrigerator.

It is not the exact manual for your model as that is GE publication 31-51982 (can't find that one) and the above is GE publication 31-51901 but hopefully it is close enough to still be of some help.

The manual shows how to get into the service mode so that any fault codes that are being stored will be displayed. It also describes how to individually test all of the functions to make sure that they're OK as well.

Hopefully this may be of some help.

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Here are the most common issues causing a cold freezer but a warm fridge, your model number did not pull up:

https://www.repairclinic.com/RepairHelp/...

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fun ghoul さん、ありがとうございました!
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