Why my h910n not playing any sound

So I had this Sony h910n for a couple of months and it was working perfectly until one day I turned it on and I couldn't hear any sound not even its own opening sound. Tried factory resetting it and looked through the internet but I couldn't fix it .

Any advice/solution will be much appreciated :))

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Kacem Abdelbaki how old is it and have you replaced the battery yet? Have you tried to pair it again? What happened when you did the factory reset?

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First of all sorry for taking so long .

Well when the problem appeared it was just a couple of months old and no didn't try to replace the battery because the application shows that it's fine and no the factory reset did nothing . I'm just using it paired all the time now .

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