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Repair guides and troubleshooting for the HP Chromebook, an 14 inch HP-brand laptop computer that runs on the Chrome operating system (OS).

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Where to find correct charge port?

I’m trying to replace the charge port on a HP Chromebook 14 SMB 2955U, and the replacement that I ordered in is incorrect. The cable length is too short and wont fit in the chromebook. I’m having a hard time finding the right replacement.

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Hi @slingham ,

What is the product number (or model number) of the laptop as printed on the information label on the bottom? 2955U is the CPU type and model number.

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@jayeff

Model: HP Chromebook 14-SMB

RMN: TPN-Q134

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Hi @slingham ,

According to this Chromebook 14 SMB parts list, the HP part number for the DC-In Power connector cable for all of the 2955U product number variants shown is 740148-001.

It appears as though your model may be similar to a Chromebook 14 G1 as all the product numbers listed under that category in the parts list above use the same DC-In cable as well. Here’s the Chromebook 14 G1 maintenance and service guide, taken from this webpage that may help for any future parts, repairs etc. (see p.10-14 for parts list)

Search online using the part number only to find suppliers that suit you best.

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Jason Ingham さん、ありがとうございました!
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