Why does a sad face with online spport come on
Why does a sad face with online support come on when i try to power on
I got this a while ago, after some research I found that with quite a few people the hard drive head had simple got "stuck".
I banged it against a table on the side of the iPod rather than the back or front then pressed the central button to boot it up, and it worked!
It's happened a few times since but each time i just wack it against my other hand and all is fixed.
The best way of diagnosing this fault it to hold it up to your ear, if it sounds like the hard drive is trying to spin up then failing quickly by clicking spinning down and stopping, making this sound repeatedly and frequently then it's probably this issue.
This saved me from replacing the hard drive in it, my fault it broke anyway as i dropped the iPod onto a tiled floor.
Before banging the drive, I would propose reseating the hard drive and its connector cable - just unplug and replug. I have been able to rescue iPods this way with nothing but a guitar pick. It's not necessarily a permanent fix, but it will get your iPod up and running for a while at least.
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