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The Galaxy A20e is a midrange slate Android smartphone released by Samsung in May 2019. Identifiable by model numbers SM-A202F/K.

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My phone is pressing itself after suffering a fall and a screen replac

It keeps pressing itself even after replacing the screen

I cant even answer calls .

When I receive calls the screen goes haywire…even when receiving text messages

Please help…..its a Samsung A20

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Did you glue the screen in yourself or buy a service pack with the screen glued to a new frame? We advise all our customers to buy service packs through us, they are usually a bit more expensive but the finish and quality of the screen are usually top-notch.

This also stops the possibility of causing damage when setting your new screen back into its old frame.

But this sounds like a bad screen replacement to me, does the proximity sensor work when your using the phone on a call and have the phone next to your ear? It should turn the screen off to prevent your face from touching the screen.

If you had this you replaced the screen your self then I would be advising you to get a new one (Service Pack) and transfer all your parts into the new screen and frame. If it was repaired by someone else, contact them immediately to let them know of the issues, and enquire about having the screen replaced with a service pack, it will be worth the extra cost, trust me on this.

I hope this helps you get to the bottom of the screen issues :)

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They used glue....it still shows on te sides of the screen

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Yeah mate, take it back, tell them it's not correct, you either want the new screen glued in and tidy this time, there is no excuse for excess glue, it should all be removed by them.

Also if it was me, I would ask how much extra to go with a service pack so it's already glued to the frame. This should include the original screen price taken away from the service pack price (You shouldn't be paying full price for the new screen it should be partly paid for by the first attempt :)

Also as it sounds like a bad repair they should be charging you labour fees.

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annelizeboipelo さん、ありがとうございました!
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