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I have no sound or breaking up sound on incoming and outgoing calls

How can I correct this on my lg andriod phone

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Is this happening when using the earpiece receiver to listen or when in loudspeaker mode or both?

Does it also occur when using the earphones with the microphone attachment when making/receiving calls?

Please verify the model number of the phone in case it isn't a LG K30 as selected by you?

LG K30