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Why does my Logitech G930 Headset sometimes disconnect and reconnect?

I’ve had this headset for a few years now, and they work well, but I’ve had this problem ever since I’ve owned them. About 2-3 times per game session, the headphones will disconnect and I won’t be able to hear anything or use the mic. After about 5 seconds of no sound, there will be a beep and then headphones reconnect and work as normal.

It’s not that I’m out of range, as I’m right next to the computer and usb stick. Would love to stop this from interrupting my games. Thanks!

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Outside of making sure you are on the most recent version of the Logitech software, my guess is they have a fault component. The best way to test this would be to plug them into another PC, install the logitech software and see if you get the same issue. If the issue continues its a problem with the headset.

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I do not know the definite answer but maybe some other wireless devices are interfering with the connection between the computer and the headset. Try moving things like phones and wireless speakers away and see if it improves. Not really sure what any other cause would be besides just faulty components.

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I don't have any wireless speakers -just my laptop on the desk - and my phone at my nightstand. Not sure what could be interfering... could a wireless mouse cause the problem? I DO use that.

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Jade さん、ありがとうございました！
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