You have to go to chat to get help for a Gram. The websites offer only a few laptop accessories, mostly household appliances, etc. Chat agent said estimated $500 for repair or replacement of 17Z90N-R.AAC8U1 keyboard, gave me support #s 800-243-0000 and 833-378-0003 8am to 5pm CST (midwestern US), but the repair facility is in Walnut Creek CA. It appears from this that no replacement keyboard is available from LG. A replacement keyboard on EBay is $45-$80, probably from Pacific rim, maybe Korea or China. Amazon has the same item, seems like the same vendor (new seller). Says "no frame", but the tear-down narrative above mentions no 'frame' and none seems necessary in the pictures.