Why is the bottom of my screen white?

Question

Samsung Galaxy S10

2019年3月に発売されたSamsungの10世代になるGalaxyの新モデルです。OSはAndroid 9.0 (Pie)。

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Jacob Worsham @jacobworsham

評価: 25

1

投稿日: 2020年7月3日

オプション

Why is the bottom of my screen white?

The bottom 4th of my screen is white. It covers the entire keyboard, but everything still works like normal. Also, it is very hard to get the phone to wake up. When i press the power button, the bottom fourth of the screen flickers and it doesn’t turn on. As I said before, touches still register and even the fingerprint scanner still works, it’s just that I can’t see the bottom fourth. All I want to know is what I need to replaced to get this issue fixed. This is an international phone.

Thank You for any suggestions or answers.

This is what the phone looks like, as you can see there are a few dead pixels on the right, but I’m not too worried about them.

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6 件のコメント

Same problem. Lots of threads on this issue. No solutions. No, resetting phone doesn't work. No, safe mode doesn't help. Phone less than a year old. Still owe samsung money for it. Apple much better. I will be requesting a replacement tomorrow.

Gregory M. さんによる2020年10月7日

Same problem but mines is bigger like stuck with the YouTube screen white and flickering

Desmond Brooks さんによる2020年12月5日

I'm never buying a samsung phone ever again. It broke 2 months after warranty because its faulty crap and now I'm stuck with a 300€ repair if i want to fix it :)) Next one will be an iphone.

davidcruzart さんによる2021年9月22日

Do you know what part they had to use to repair it?

Julie Drake さんによる2020年11月18日

Same problem I broke my screen but it works fine should I get pannel replaced?

Syeda Faraz さんによる2022年2月20日

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Allan Barr @barriphone

評価: 7.1千

Barr iPhone Repair

4

2

投稿日: 2020年7月3日

オプション

It looks like the screen is damaged and needs replaced.

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6 件のコメント:

Yes. Just called ibreakufix. Common. Samsung S series problem. Called samsung and they honor warranty at authorized samsung service. Even made appointment for me tomorrow. Guy at phone place said 2 hour repair, $250 normally. Second display issue in 11 months of owning phone. I will say support was pleasant. If it gets fixed and I walk out without a bill I will recant my "I wish I would have stuck with apple" Grumblings. I'll update this thread tomorrow and let everyone know.

Gregory M. さんによる2020年10月7日

So at 10am I checked in at UbreakIfix and 2.5 hours later I have a new screen that was warrantied and a fully functional S10 again. Thank you samsung. FYI the bill was $268 if your out of warranty. I had a month left. Whew.

Gregory M. さんによる2020年10月8日

No Idea How You Got Them To Fix It and Especially Under Warranty, All They Did Was Blame Me for Causing The Damage Because of Some Very Minor Surface Scuffs and Absolutely Would Not Fix It Even Though This Is A Common Type Issue With Samsung S10 Phones, If There Is Even 1 Little Scratch or Scuff On This Fragile Phone It's Automatically Your Fault For Causing The Insides of This Fragile Phone To Puke It's Guts All Over Itself and You Either Better Cough Up $ 400 ish For Repairs or Get Bent Cause They Won't Fix It Under Warranty. This Phone Is Not Made to Handle The Real World Environment Even The Slightest , This Phone Is Way To Fragile and Not Worth The High Price.

Rob さんによる2022年11月3日

Experienced this problem yesterday , does the screen need to be replaced or it’s a system bug or fault? Unfortunately no warranty available

Ray Tembo さんによる2023年2月11日

هل الشاشه محتاجه تتغير ام ممكن تتصلح ارجو المساعده

Hassan Kh さんによる2023年9月3日

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Same problem. Lots of threads on this issue. No solutions. No, resetting phone doesn't work. No, safe mode doesn't help. Phone less than a year old. Still owe samsung money for it. Apple much better. I will be requesting a replacement tomorrow. — Gregory M.
Same problem but mines is bigger like stuck with the YouTube screen white and flickering — Desmond Brooks
I'm never buying a samsung phone ever again. It broke 2 months after warranty because its faulty crap and now I'm stuck with a 300€ repair if i want to fix it :)) Next one will be an iphone. — davidcruzart
Same problem I broke my screen but it works fine should I get pannel replaced? — Syeda Faraz
Yes. Just called ibreakufix. Common. Samsung S series problem. Called samsung and they honor warranty at authorized samsung service. Even made appointment for me tomorrow. Guy at phone place said 2 hour repair, $250 normally. Second display issue in 11 months of owning phone. I will say support was pleasant. If it gets fixed and I walk out without a bill I will recant my "I wish I would have stuck with apple" Grumblings. I'll update this thread tomorrow and let everyone know. — Gregory M.
So at 10am I checked in at UbreakIfix and 2.5 hours later I have a new screen that was warrantied and a fully functional S10 again. Thank you samsung. FYI the bill was $268 if your out of warranty. I had a month left. Whew. — Gregory M.
No Idea How You Got Them To Fix It and Especially Under Warranty, All They Did Was Blame Me for Causing The Damage Because of Some Very Minor Surface Scuffs and Absolutely Would Not Fix It Even Though This Is A Common Type Issue With Samsung S10 Phones, If There Is Even 1 Little Scratch or Scuff On This Fragile Phone It's Automatically Your Fault For Causing The Insides of This Fragile Phone To Puke It's Guts All Over Itself and You Either Better Cough Up $ 400 ish For Repairs or Get Bent Cause They Won't Fix It Under Warranty. This Phone Is Not Made to Handle The Real World Environment Even The Slightest , This Phone Is Way To Fragile and Not Worth The High Price. — Rob
Experienced this problem yesterday , does the screen need to be replaced or it’s a system bug or fault? Unfortunately no warranty available — Ray Tembo
هل الشاشه محتاجه تتغير ام ممكن تتصلح ارجو المساعده — Hassan Kh

Samsung Galaxy S10

Why is the bottom of my screen white?

Update (07/03/2020)

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