メインコンテンツにスキップ

The Galaxy A20e is a midrange slate Android smartphone released by Samsung in May 2019. Identifiable by model numbers SM-A202F/K.

44回答 すべてを表示

Cant turn brightness up

I have a Samsung Galaxy a20e and its pretty new and i havent used it. I was going to have it switched over to my current plan , but when i turned it on the screen kept freezing up and a lot of static(?) Started appearing on the screen. I didnt know what to do for a while. I mean the screen was froze but i can still hear apps being clicked in the background when i tapped on it in random places where the apps would be. I pulled down the settings tab which was the easiest thing to do , though i couldn't see the settings because my phone was froze on the lockscreen. So i lowered my brightness and my screen kind of unfroze but now i have to keep the brightness on low because if i turn it up even slightly the screen glitches and freezes again. This doesnt exactly solve the problem and i now have 3 slightly visible lines on my screen.

Please help! I really dont know what to do now!

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

1 件の回答

Hi @anonymuse ,

Does it do this when the charger is connected and switched on?

If it is “pretty new” i.e. < 12 months old, get it replaced under the manufacturer’s warranty provisions.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Juniya さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 0

今までの合計 67