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Televisions made by the Chinese multinational electronics company, TCL.

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Right Speaker broken, how to find right part?

I just got a new TCL65R625. The first one had a broken screen, replaced it, got one with a right speaker that only works at low volumes. Don’t trust them to give me a working one if I replace again, so can anyone help me figure out how to buy just the speaker so I can replace it myself? No idea where to look for the part number for that. Thank you!

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Hi,

Have you proved that it is a speaker problem and not an audio amp IC problem in the TV which is affecting the right channel?

Try connecting headphones to the headphone socket and check if the audio is OK there or not.

Can you connect an external audio receiver such as a soundbar via the HDMI-ARC port or the Optical digital audio out port to check if the audio is OK this way?

Since it is new though I suggest that you do contact TCL and get a replacement TV and keep doing this until they get it right.

You have paid for a fully working TV and haven’t got it.

If you try to repair it yourself, at this stage you will void the warranty which you may need in the future.

Don’t let the manufacturer get away with passing off faulty products. Making them honour their warranty will make them aware that customers are holding them to account for their products and hopefully it may make them improve their products or at least their quality control systems. If people don’t do this, the manufacturers will continue to go on as before, thinking everything is OK. Replacing faulty products under warranty affects their bottom line which at least makes them take notice of the problems

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Leo O さん、ありがとうございました!
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