My phone is stuck on the startup screen. Won't turn off. What do I do?
Phones froze on startup screen!
When your phone is stuck at the logo screen, it is usually a sign that the phone is having problems loading the software from the built-in flash memory. If a simple restart does not fix your issue, you may need to wipe the device. Here are some instructions on how to complete that process (NOTE: this will erase all personal data from the phone).
If you are still having problems with the phone not loading, then it is a hardware problem and a logic board replacement is the next step.
My phone is stuck at the circle lock screen what should i do
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