My battery from ifixit isn't working well! HELP

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dear ifixit,

sadly, I bought a battery for my macbook from this website. but after only a year the battery isn’t working well. this battery now is draining faster than normal. i should let it plugged in electricity always and every time. I am so disappointed. could you please help me and give me a solve to my problem?

Thank you!

best wishes.

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Lets double check what's happening here. Install this gen of an app CoconutBattery take a snapshot of the main window and post it here so we can see iFixitでの質問に画像を追加する方法

さんによる

thank you and i uploaded the snapshot already here!

さんによる

Yes, your battery is bad. Contact iFixit to get a replacement. Point to this question so they know it's not something else.

さんによる

@danj how can i contact them? by email or how?

さんによる

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