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Samsung Smart 3D Blu-ray Disc and DVD player with built in Wi-Fi and front panel USB port. 2013 Model. Can be identified by the model number BD-F5900

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Blu ray disc not loading on mt samsund BD-F5900

The player plays dvd’s still but not Blu rays it just keeps trying to load .. any ideas on a fix or issue? I have made sure it is up to date .. other than the Blu-ray play back it works fine

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Hi chhachey

If you tested on the DVDs they are working well, but for other Blu Rays Disc not loading, there is a possiblility the blu ray laser / lens section mmight be faulty.

Did you recently purchase it? If so send it for replacement.

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