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The Alienware 17 R4 (17.3 inches) is a gaming laptop, released by Dell in 2016. (AW17R4-7000SLV-PUS)

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Why cant I connect my ethernet wifi and router are ok

I plug in my ethernet cable and it does not connect ive used multiple cables and the router is working properly

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nojoko7  let us know what the two lights next to the connector indicate. those normally show the connectivity status and network activity.

This solution:

Solution

  1. Uninstall the Killer Network Manager Suite and the Killer Wireless Drivers
    • Right Click on the lower left hand corner of the screen
    • Click Programs and Features
    • Click Killer Network Manager Suite and click Uninstall
    • Follow the On-Screen instructions and repeat the same process for the Killer Wireless Drivers
    • Restart the system once both applications have been removed
  2. Important: If the programs above are not listed under Programs and features please continue to the next step
  3. Download and Install the Killer Ethernet E2400 / E2500 Driver

#

  • Download the latest Killer driver
    • Make sure to select Windows 10, 64-bit as the operating system
    • Click Network
    • Download the Killer Ethernet E2400 / E2500 Driver
    • Install the driver
    • Restart the system
  • Download and Install the Killer Wireless-AC 1535 Driver
    • Download the latest Killer driver
    • Make sure to select Windows 10, 64-bit as the operating system
    • Click Modem/Communications
    • Download the Killer Wireless-AC 1535 Driver
    • Install the driver
    • Restart the system
    • Open the Killer Suite app, go to settings, and disable the "Advanced Stream Detect" option.
    • Open Device Manager
    • Go to Network Adapters
    • Open Killer Wireless-AC 1535
    • Go to the Advanced tab
    • Under Wireless Mode, choose ABGN mode.

Important:

  • Please make sure that the version on both drivers you are downloading is the same (Version 1.1.56.1236,A01 or higher from Dell's website).
  • If you need to update the drivers in the future please make sure to uninstall all previous versions of both LAN and wLAN drivers.
  • When installing new drivers you must install the LAN driver before installing the wLAN driver.
  • from here .Let us know what you get after this.

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nojoko7 さん、ありがとうございました!
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