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2016年9月16日に発売。モデル番号は1660, 1778で GSM かCDMA があり。/ 32、128、 256 GB / 色はローズゴールド、ゴールド、シルバー、ブラック、ジェットブラック

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Why is my phone bootlooping?

Ever sins I dropped my phone it does 1 bootloop and I have only 1 other issues with my phone which may be related. My issue is that I had a 5 minute video I took In 4K which uses up approximately 4.5 GB. I had no room on my phone for it so I made a shared album with myself and I shared that video. After that whenever I went on to that shared album and clicked on that 5 minute video it would crash and bring me to my home screen. After that I deleted the video and now that issue is gone. So I am not sure if that has to do with the bootloop. Should I expect to see issues in the future? Please share all your thoughts with me thanks.

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A video the size of 4.5gb is huge! Especially on an iPhone. What I would try to do is hold down the home button and power button at the same time until the screen shuts off so it can reboot itself. The size of the video is definitely overwhelming the phone though.

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After it reboots truly clicking on the video again to see if it works

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So does that have to do with the bootlooping? Even though its a lot for the phone is it an issue that its crashing?

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I think you miss understood me after if I click on the video it only goes to the home screen it doesn't shut down. A separate thing is when I power off my phone and power back on it does 1 bootloop. I want to know if thy are related issues and if not why is each issue happening.

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Did this happen before the 4.5gb video? If not than I’m sure that is the reason for the crashing.If manual booting doesn’t work,you might want to move the video onto a Mac or pc. That’s a lot of storage and memory for an iPhone. If it keeps happening and the video isn’t even on your phone. It’s a hardware problem most likely.

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I know what you mean by how it’s going to the home screen but I think it would be best to rebooting the phone entirely by holding home and power at the same time until the screen goes back try to click o the video again

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Since you’re on an iPhone 7, you have to hold down the power and volume down button for up to 10-15 seconds are the phone to do an emergency shutdown. If that doesn’t work, it could even be the battery in your phone getting worn out or may be in bad health.

Also the screen resolution of iPhone 7 is not even FHD so that means you can’t really watch 4K videos at the resolution it is meant for. But 4.5 GB for a single video is definitely a lot for a phone to handle.

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Scott P. さん、ありがとうございました!
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