iPhone 7 Bluetooth not working

Question

iPhone 7

2016年9月16日に発売。モデル番号は1660, 1778で GSM かCDMA があり。/ 32、128、 256 GB / 色はローズゴールド、ゴールド、シルバー、ブラック、ジェットブラック

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Mike Wynne @mikewynne

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投稿日: 2019年4月4日

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iPhone 7 Bluetooth not working

Ive been given an iPhone 7 to replace my old SE. Everything works as it should except for the bluetooth. When you go into settings, instead of the Bluetooth On/Off switch there’s just a spinning disc.

I’ve been through all the troubleshooters to the point of restoring it back to factory defaults with the latest IOS, but it still doesn’t work.

However I have noticed that when I put the serial number into Apples website, it should be a different color than it is (Apple say it is rose gold, but it’s actually silver) so I guess at some point it has been re-cased.

Everything else on the phone works fine including the 4G and wireless. Can anyone suggest what might be the issue with it?

Thanks.

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Drew @drewwilson 評価: 19 2 · Answer 1 · 2019-04-04T08:15:05-07:00

Drew @drewwilson

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All that I know of that could help is to reset or hard reset. I don’t know what to tell you other wise, that really sucks. If it still doesn’t work try contacting Apple’s Support team: https://support.apple.com/contact. Hope this works.

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