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I have been given a soda stream as a birthday gift which sprays water everywhere when you try and carbonate water. There is a small red/orange peg about 5mm long loose in the box, I’m wondering if this could be the culprit? I don’t have the receipt as it was a gift and the purchaser doesn't’ either and doesn’t live in the same country as me. It seems a waste to chuck it but it’s of no use to us in its current state. Any advice?
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If your SodaStream Source is leaking during carbonation, see the SodaStream Source is Leaking During Carbonation problem page. Common problems include the carbonation bottle not being inserted in a completely upright position, not fully attaching the bottle, and using a starting liquid other than plain water or unflavored carbonated water.
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This answer does not fix the problem.
I agree, it does not fix the problem
This is the stupidest answer that resolves nothing. It’s the o-ring and neck holder. But how do you get the parts?
Useless answer. We all assume that the instructions shown in the guide have been followed. Same issue here. In my case, the water bottle is correctly inserted and pushed up. When empty, the plastic claws around the nech hold the bottle tightly and this doesnt move, no up-down play. Once filled with water, the claws cant even stand for the weight and the bottle becomes loose, an up and down play appears, creating a gap where the water spills through very violently. A real mess. The device is clearly faulty, needs replacing.
This is useless as an answer. How to change the gasket and where to get it would be more useefull.
Yes, where do I get the gasket that fits between the water bottle and sodastream - the one behind the claws. Mine seems to be missing. Isn't there supposed to be a black gasket back behind to seal the top of the water bottle when locked in??
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I'm wondering if it has to do with how much carbonation is in the charge bottle. Mine only does this when the charge bottle is getting low. But it's extremely annoying and messy and wish we got answers @sodastream.
Linda g さんによる
Same problem, I have double-checked everything. Only one thing left to do. Send it back
Stephen Mannion さんによる
This problem after several years of faultless use has appeared
Using glass bottles in an expensive version.
Can only imagine it’s the seal between the sodastream and the top of the bottle.
Perhaps need to exchange the seal but how?
Any instructions?
Sofastream さんによる
Ive had my electric SodaStream only for a short time & now its leaking water from every bottle large or small as i have 8 bottles. SodaStream need to address this problem by a recall since it's a larger problem than u relise,until u see all these pple with same problem and most people would have thrown or lost their reciept. Disgusting
Darren さんによる