Screen froze, battery charges, and lights come on, but no display
OK, so I was using the Samsung virtual keyboard in an app to chat when it glitched and froze the app. I couldn't close the app or backup or do anything, so hit the power button to lock screen and try and force it to unfreeze. it locked and.... nothing returned. Just a black screen. During my attempts to get the screen alive again it turns out I took some screenshots which uploaded to my cloud - they show the unlock pin page and power off/restart page, so I know it was still alive. The buttons at the bottom also light up when hitting the power or home buttons. However, forcing a restart did nothing. I waited for the battery to die and then tried to restart.... nothing comes up on screen. No battery charging screen. Once there's enough juice from a charge to power up the tablet I get no restart screen. But the lights at the bottom come on. I plug into my PC, yes it sees the device (once I've charged it a little).
So the battery works fine, the charging works fine. The screen does not appear to. I simply CANNOT access the reboot screen! Can anyone help please?
me too today it happened just the same as you have just explained, please tell me if you have tried something which worked
Kilic Patrick さんによる