メインコンテンツにスキップ

このモデルは、SM-G530H / DV Samsung Galaxy Grand Primeで、白、グレー、またはゴールドのケースのカラーバリエーションがあります。

148回答 すべてを表示

My phone is not working at all

Yesterday I was browsing internet with my phone then suddenly screen went black.I waited for about 2 minutes but it was still black! (about 70% battery)

Then I pulled out the battery and replaced it and I turned on the phone.Everything was okay for about 1 minute then my phone froze (Nothing was working) and after 10 or 15 seconds, the screen went full purple and after 10 seconds after that, screen went pink!

I pulled out the battery again and put it in again but ((nothing)) worked anymore.I held power button for 5-6 seconds but nothing reacted(No vibration or….)

I guess it’s because of my broken battery charger.My battery charger's wire is broken and sometimes it disconnects and connects again so I guess it damaged motherboard

Any help is greatly appreciated…

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

1 件の回答

最も参考になった回答

@crdtr this alone “I guess it’s because of my broken battery charger.My battery charger's wire is broken and sometimes it disconnects and connects again so I guess it damaged motherboard “ would lead me to repalce the battery with a new one. you charge may have damaged the board but it is more likely that you have damaged batteries. Start with a new battery and a new charger before trying anything on the motherboard.

このアンサーは役に立ちましたか?

スコア 2

2 件のコメント:

But can a damaged battery be the reason of purple and pink screen or freezing?

さんによる

with a power issue a lot of things can happen. If nothing else, a new battery and a new charger will at least provide you with a known-good starting point for further diagnosis. One should always address known repair issues first.

さんによる

コメントを追加

回答を追加する

Mobin Faraji さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 1

今までの合計 47