My device overheated and now my touchscreen wont work when I open any
Hi everyone. I’ve had my G6 for about 7 months. The other night I slept on it and It overheated. Once it cooled down the screen went back to functioning. Today I thought the touchscreen was broken, but it’s not. I can open up any application on my phone but when the application is open it doesn’t respond. I don't want to do a hard reset because I doubt it’s a software issue. Any help is appreciated. Like I said, the main screen lock screen works. I can click on and open any application and switch to the different pages on my main page. Yeah, so I’m brining it into to get it fixed if no one has an idea how to fix it externally.
Also I might add that some gaming applications actually work once open. It seems to be the ones with a scrollbar that actually break. It’s strange, maybe I should try a hard reset. But the last thing I want is to loose everything on my phone. If you guys recommend a hard reset or factory reset, please provide a way to save all my data. (mainly my notes and accounts) so I don't have to log in 500 things again. Yeah as said the games actually play for a bit but when I bring the top scrollbar down it freezes on that till I lock and unlock and press the home-screen circle
この質問は役に立ちましたか?
5 件のコメント
help anyone?
kiel.reid2012 さんによる
someone please help me if you have any idea how to fix the phone
kiel.reid2012 さんによる
Sounds wacky, could be a digitizer issue, but also some bad code knockin around in the Root, in the state that it is, i would focus on backing everything up pronto! - there are multiple options Online; with the built in software; or with software to connect it to your computer - write down any codes, contact information, emails, logins, etc. JUST in case. Then i would start with a factory reset, and if its still bananas, then look into replacing the digitizer. Either way, you've come to the right place :)
Maegan M さんによる
what app would you recommend to back my everything up
kiel.reid2012 さんによる
ill take it to the carrier I got it from
kiel.reid2012 さんによる