Hi guys,
My note 5 works perfectly fine until i start using S pen. While using S pen every few minutes back button or multi task buton is triggered I have no idea whats the problem. I already tried restarting, factory restore.
Please any one can help ... checked on you tube and google as well couldtn find any thing like that.
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3
if this only happens when you use the s pen
1 it’s might not be the correct s pen for your device
2 the s pen it self is defective
3 have you tried looking if there an available update for your device
4 have you tried using another s pen
5 are you sure there is not protective screen guard applied to the screen if yes peel or remove it and try again mate
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Thanks for the suggestions but..
1. Tried different pen, same result.
2. Its running on android 6.0.1
3. No protector is on its only screen.
any other possibilities ??
that's quite strange for your device to be rejecting the input of the regular s pen
is your phone part of the Android One program ? you can find out if you see android one at the bottom of the boot up screen
BTW did you replace the screen of your device ????
okay when. you factory reset your device was it the complete all data wipe or just the default factory settings "reset" ?
if so try using the pen In safe mode
1 Turn the device off.
2 Press and hold the Power key.
3 When 'Samsung Galaxy Note5' appears on the screen, release the Power key.
4 Immediately after releasing the Power key, press and hold the Volume down key.
5 Continue to hold the Volume down key until the device finishes restarting.
you will be running the same OS but with only the first party essential apps
if there are any background app that might be causing the interference on the normal android mode
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