Platen Roller not turning Zebra ZM400
Why won't my platen roller turn in the Zebra ZM400
There can be a number of reasons for this, but first some questions:
1) Can you hear a motor running when you expect the platen to be moving?
2) Are the labels loaded properly without any labels stuck to the platen inside?
Dan
このアンサーは役に立ちましたか?
The roller does not move. I do hear and see the ribbon roller turning. Problem is we are not using a ribbon as he labels are direct thermal.
Labels are loaded properly. Nothing sticking to platen roller.
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